Our client has developed a five star Software as a Service (SaaS) product that can be put into play in a variety of industry types and sizes making this application versatile and a snap to market. In business several years now, and with a winner already under their belts, this product promises to be equally successful. A recipient of multiple technical awards, this organization is now hiring a Technical Specialist to build their team. This is a ground floor opportunity and should not be missed!

As the Technical Support Specialist provide client support by email and phone. You will develop a thorough understanding of the product, its applications and how customers will best benefit from use. This is a collaborative team where you will be encouraged to share your knowledge and benefit from others’ experiences. If you have a passion for customer service and quality SaaS products, apply today!

Qualifications:

  • Bachelor’s Degree preferred or direct SaaS experience
  • 2+ years customer support experience in a SaaS environment
  • Able to communicate professionally to external and internal clients
  • Confidence in and strong interest in problem solving
  • Interested in promotion and leadership advancement

Benefits:

  • Strong salary based on experience
  • Standard working hours
  • Comprehensive benefits including dental
  • Exciting perks like gym membership and parking included
  • Career development – the best talent will be promoted!!