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Our client is the West Coast’s leading e-discovery company which employs the most current technologies available in the industry. This Company specializes in serving the needs of the legal community with the highest quality support and is looking for a Customer Service Rep. Our client values the relationships with its customers and works hard to continue to exceed their expectations. This is an industry that is growing rapidly!

If you are looking for a challenging, fast-paced, highly rewarding environment, this is a great opportunity.  You will spend a lot of time out in the field throughout Puget Sound.

This Customer Service position involves a lot of service so you must be outgoing and energetic. You’ll have lots of customer interaction driving to and from law offices. If you’re looking to build a career with a great company, apply today!

Qualifications:

  • Outgoing and high energy
  • Sales & Customer Service attitude
  • Professional image and great personality!
  • Bachelors degree a plus
  • Clean driving record
  • Able to work Mon-Fri 8AM-5PM

Compensation:

  • Base salary plus monthly bonuses for Year 1 earnings up to $40k
  • Comprehensive health care benefits
  • Paid Vacation & 401K
  • Great growth and promotion opportunities!

Call today 425-672-4200 or email us at jobs@westcoastcareers.com to apply for this position!

 

 

Seize this opportunity to work in a fun-filled atmosphere and enjoy a great downtown Seattle office environment. Our client offers an online solution used daily by thousands of HR professionals to make compensation and recruiting decisions. If you’re a self-starter, committed to providing the highest level of customer service as a Client Services Specialist, then this is a great place for you to grow a career in a well-established company providing cutting-edge technology at the forefront of their industry!

As a Client Services Specialist, you will be part of a great team helping to define and provide high levels of customer service by training customers to get immediate results from the products they’ve purchased. The Client Services Specialist will also have the opportunity to drive product development by providing customer feedback to the development team. This is a perfect opportunity to join a client-driven, teamwork-oriented market leader where you’ll be give all the tools you need to succeed.

 

Responsibilities

  • Provide training to customers via web-based tools
  • Assist new and existing customers with product implementation
  • Troubleshoot technical and product questions.
  • Serve as first line resolver for all customer data/system issues through call ticketing system.

Qualifications

  • BA in Business, Finance, Human Resources or other related field.
  • 2+ years of experience working in Human Resources.
  • Self-motivated problem-solver who can see the big picture in the small issues.
  • Excellent customer service communication skills, both verbal and written
  • Excellent technical abilities including strong working knowledge of MS Excel, Word and PowerPoint.

 

Compensation

  • Great base salary!
  • Comprehensive health insurance benefits
  • 401k, profit-sharing and excellent vacation plan
  • Lots of perks, great career path!

To apply email your resume to jobs@westcoastcareers.com or call 425-672-4200 to set up an interview today!

Here are two great articles that provide starting points for organizing your job search.

What is the Best Way to Prepare for Finding a New Job?

by Dorothy Tannahill-Moran

Source: The Career Rocketeer

Rather than reaching for the word processing to create your resume, your first step is to pull together a full plan or strategy on your job search. Your plan needs to include these parts:

1) Get clear on 2-3 jobs/titles you are pursuing.
2) Define your criteria for a place to work that includes those jobs
3) Do research to find those companies (that meet the criteria you just developed) and if you need a refresher on the hiring criteria, go update yourself.
4) Figure out a schedule you will do your job search (and stick with it)
5) Identify 2 different search methods you will use

6) Refresh your network and then
7) Create your resume.

The work you do in the steps preceding working on your resume will help immensely. Too many people think the only step to a job search is the resume but it is really the “thought time” and planning that will make for a successful search. As you are putting together a resume, you may want to create a “master resume” that you will do that has too much information about you in it. You can then take that resume and trim it each time you give it so it is more customized and oriented to the specific job you are discussing.

3 Keys to a Successful Job Search

by Jessica Holbrook Hernandez

Source: Great Resumes Fast

With all the layoffs that have taken place over the last couple of years, it’s no wonder that many of those who are still employed often feel stretched to the maximum of their productivity.  It can be very demanding looking for another job when your current one is continually stressing you out.  After all, when you get home from a long and frustrating day, the last thing you want to do is give any more thought to the world of work.  Unfortunately, most new jobs don’t just fall into your lap—you have to go out and get them.  Approaching your job search as strategically and as systematically as you would approach your next business deal can help keep the process manageable.

Initiation

If you were going to start a huge new project at work, would your first step be to just sit down and start the project?  Of course not!  A lot of planning and preparation go into any major project, and your job search should be no different.  Therefore, the first step is NOT to sit down and start sending out dozens of generalized resumes to any job that sounds OK.  Your first task should be to determine exactly what you’re looking for in your next position.  Just like you can’t write a project plan until you know what the project is, you simply cannot write an effective resume or cover letter without some idea of where you’d like your career to go.  You may find this part of the process to be the most time-consuming, as it requires some soul searching, however, it’s an essential step in the process that must not be skipped.

Planning

Once you’ve determined your professional goals, you’re ready to spend some time assembling your marketing tools—a cover letter, resume, and any other pertinent documents that support your message.  This is essentially the same process as setting up a project at work; you need both plans and human resources for an effective job search.  A professional resume writer can be an invaluable tool for a job seeker who’s incredibly busy with his or her current vocation.  Any resume writer will need you to gather and submit information about your past positions and achievements, but then let go of the reins; allowing the professional to agonize over each individual line on your resume will remove that weight from your own shoulders.

Execution

Only when you’ve established a goal and pulled together the tools needed to accomplish it should you actually start looking for and applying to jobs.  Setting up e-mail alerts through sites like simplyhired.com or indeed.com can save you hours of scouring through online employment ads.  If you tackle your search in a strategic and systematic manner, you should soon reach a place where you can go to your inbox, look through positions that may be a good fit for you, and then simply customize your polished resume for each application.  Consider each quality job application you send off as a deliverable in the project of finding yourself another job.  Whenever you successfully land your next position, you’ll be able to close out this project and move on to the next one!

Rapidly growing, faith-based company has immediate need for a Senior Marketing Manager to own customer messaging, drive one-to-many marketing campaigns and build collateral materials in support of sales team and lead generation targets. This company is owned by one of the world’s largest media conglomerates, giving you the excitement of a start-up company with the security and benefits of a global enterprise. Additionally, you will have the rewarding opportunity to have a positive impact on users and churches.

Requirements:

  • Excellent presentation and communication skills
  • Demonstrated ability to lead projects and manage diverse teams
  • 7+ years in high technology marketing
  • Bachelors required, Masters preferred
  • Values aligned with company mission

Compensation:

  • Salary commensurate with market rate for the role (DOE)
  • Comprehensive Medical, Vision & Dental benefits
  • Employee discounts with parent company
  • Welcoming, growth fostering work environment
  • 401k with match
  • Vacation, Sick Leave & Personal Days

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