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Our client is the West Coast’s leading e-discovery company which employs the most current technologies available in a rapidly growing industry. This highly sophisticated national company specializes in serving the needs of the legal community with the highest quality support and is looking for a Customer Service Rep. Our client values the relationships with its customers and works hard to continue to exceed their expectations.

If you are looking for a challenging, fast-paced, highly rewarding environment, this is a great opportunity. You will spend a lot of time out in the field throughout Puget Sound.

As a Customer Service rep, you will be outgoing and energetic. You’ll have lots of customer interaction visiting law offices. If you’re looking to build a career with a great company, apply today!

Qualifications:

  • Outgoing and high energy
  • Sales & Customer Service attitude
  • Professional image and great personality!
  • Strong technical knowledge base
  • Bachelors degree a plus
  • Clean driving record

Compensation:

  • Base salary plus monthly bonuses for Year 1 earnings up to $45k
  • Comprehensive health care benefits
  • Paid Vacation & 401K
  • Great growth and promotion opportunities!

 

 

 

Our client is the West Coast’s leading e-discovery company which employs the most current technologies available in the industry. This Company specializes in serving the needs of the legal community with the highest quality support and is looking for a Customer Service Rep. Our client values the relationships with its customers and works hard to continue to exceed their expectations. This is an industry that is growing rapidly!

If you are looking for a challenging, fast-paced, highly rewarding environment, this is a great opportunity.  You will spend a lot of time out in the field throughout Puget Sound.

This Customer Service position involves a lot of service so you must be outgoing and energetic. You’ll have lots of customer interaction driving to and from law offices. If you’re looking to build a career with a great company, apply today!

Qualifications:

  • Outgoing and high energy
  • Sales & Customer Service attitude
  • Professional image and great personality!
  • Bachelors degree a plus
  • Clean driving record
  • Able to work Mon-Fri 8AM-5PM

Compensation:

  • Base salary plus monthly bonuses for Year 1 earnings up to $40k
  • Comprehensive health care benefits
  • Paid Vacation & 401K
  • Great growth and promotion opportunities!

Call today 425-672-4200 or email us at jobs@westcoastcareers.com to apply for this position!

 

 

Seize this opportunity to work in a fun-filled atmosphere and enjoy a great downtown Seattle office environment. Our client offers an online solution used daily by thousands of HR professionals to make compensation and recruiting decisions. If you’re a self-starter, committed to providing the highest level of customer service as a Client Services Specialist, then this is a great place for you to grow a career in a well-established company providing cutting-edge technology at the forefront of their industry!

As a Client Services Specialist, you will be part of a great team helping to define and provide high levels of customer service by training customers to get immediate results from the products they’ve purchased. The Client Services Specialist will also have the opportunity to drive product development by providing customer feedback to the development team. This is a perfect opportunity to join a client-driven, teamwork-oriented market leader where you’ll be give all the tools you need to succeed.

 

Responsibilities

  • Provide training to customers via web-based tools
  • Assist new and existing customers with product implementation
  • Troubleshoot technical and product questions.
  • Serve as first line resolver for all customer data/system issues through call ticketing system.

Qualifications

  • BA in Business, Finance, Human Resources or other related field.
  • 2+ years of experience working in Human Resources.
  • Self-motivated problem-solver who can see the big picture in the small issues.
  • Excellent customer service communication skills, both verbal and written
  • Excellent technical abilities including strong working knowledge of MS Excel, Word and PowerPoint.

 

Compensation

  • Great base salary!
  • Comprehensive health insurance benefits
  • 401k, profit-sharing and excellent vacation plan
  • Lots of perks, great career path!

To apply email your resume to jobs@westcoastcareers.com or call 425-672-4200 to set up an interview today!

Preparing thoughtful, intelligent questions to ask about the employer’s business and about the position are key to making a good impression in an interview. Good questions must be specific–and show that you’ve done your research. So here are five types of questions. Before your next interview, make sure you have one of each:

1. Ask about the company’s future (of course, make the question relevant to the research you’ve done). For instance, “What are some of the major initiatives or projects on the company’s horizon in the next five years?”

2. Ask how you can help the team. For instance, “What are some skill gaps or development areas of the current team?”

3. Ask for granular details about the position (but don’t ask anything that could be found out by reading the job description or by researching the company). For instance, “What are the primary things you expect me to accomplish in my first 60 days here?” or “Can you describe a typical week in this position?” or “How is success measured in this position?”

4. Toward the end of your interview, ask for a chance to assuage any doubts the interviewer has. For instance, “Now that we’ve talked about my qualifications and the job, do you have any concerns about my being successful in this position?”

5. Ask for next steps. For instance, “This sounds like a great fit for me. What are next steps–when can I expect to hear more from you?” And then, after the hiring manager says something like “We hope to know in a couple of weeks,” you can say something like “Great! I will talk to you then.” That way, if he or she gets too busy to call, you won’t feel strange or nervous about picking up the phone yourself.

 

Source: Monster blog

Our client keeps offices running smoothly with its award-winning automation systems.  This company is proud to be the largest locally owned and operated imaging technology company in the northern Puget Sound.  Our client enjoys high customer satisfaction due to its unmatched technical expertise. This Company is very well-established in its industry and extremely dedicated to providing its clients with the best possible products and services.

Our client is looking to expand its staff by adding a talented Client Services Representative. You will be responsible for incoming client calls about billing, tech support, supply orders etc. You’ll also handle follow-up to resolve issues and upsell supply orders. If you’re a focused worker who takes initiative and can think creatively, we want to hear from you. There are huge growth opportunities both with the Company and the industry; don’t miss your chance!!! 

Qualifications:

  • Experience with A/R and A/P
  • 2-5 years of office experience
  • Adaptable, Flexible, Creative thinker
  • Must be detail-oriented

Compensation:

  • Great hourly rate with growth potential
  • Comprehensive benefits including medical & dental
  • 401K
  • Paid Time Off

To apply, simply email us your resume at resume @ westcoastcareers.com!

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